Robbie Broeren, Warehouse Manager: “It was Kardex, the supplier of the new warehouse lift, that recommended Jan De Graeve’s warehouse services to us. From the very first meeting, we were impressed by his expert knowledge, which convinced us of his professionalism. We realised that we could use his expertise to stock our inventory more efficiently.

Jan gave us detailed instructions on what information to provide and how to do it. After some fine-tuning, we received an action plan and labels to ensure that the parts could be transferred to the new warehouse storage in a systematic way. We spent the first two days removing the parts from the old racks, so that we could load up the new system on the third day. Jan was there to assist us with that.

Our move went quickly and smoothly. Jan’s expertise and clear communication saved us a lot of work. Even if at first, here and there, a box occasionally wound up in the wrong place, these teething problems have now been resolved and we’re certainly experiencing the benefits of the new lift.”

“We wanted to fill that warehouse in just two days’ time, like a big bang,” says Michiel Bourgondiën, Dealer Support Manager. “But we realised that we wouldn’t be able to organise the shelving and put all the parts in a logical place on such a tight deadline. That’s why we called in Jan De Graeve to help. He got started with the preparation well in advance, specifically by measuring all the parts. In this way, he was able to advise us on which containers we needed and to calculate how those containers could be filled efficiently. We had quite a few special questions and requests, which didn’t make the puzzle any easier, but I’m convinced that we would never have been able to move so quickly without Jan’s help. It was great to have someone around who understands how it all works. Jan is very driven, looks at your specific situation, tackles it thoroughly and stays on top of things. I could compare him to a seeing-eye dog for the blind. In the run-up to the move, he gave a sense of peace and confidence to our team.”

“When we replaced our old warehouse system with two Kardex Shuttle machines (VLM), the question arose as to how we could quickly replace all parts and migrate the data to the new software smoothly. Jan came up with a solution that turned out to be highly efficient.

Because our previous warehouse was already automated, all the parts had already been put in boxes. So we didn’t have to move them separately, but could simply take the boxes out of the system and place them in the new drawers. Jan calculated the most efficient filling and supplied us with pre-printed labels in the correct picking order. All we had to do was pick boxes, apply labels and load the boxes – a very simple and straightforward process. Afterwards, Jan also imported the data from the old system into the software of the new warehouse without errors, so our warehouse was fully operational again in no time.

We are very satisfied with how it all went and would certainly want to work with Jan again. In fact, he has already done a preliminary capacity calculation which we plan to use as a basis for selecting our next machine.”